What you are seeing in the SNR really means no signal
so the simple questions first
- Where are you in the World (so we know what Sat you should be using) snd are you set to the right one
- What hardware are you using ( Dreamcatcher or older?)
- please post a screenshot of the “tuner” in Skylark
- are you inside or outside and Is there anything in the way of the satellite? ( trees , windows, flyscreens etc. etc.)
My advice for the first time user is to have the antenna OUTSIDE in a 100% clear area to get it going in the first instance. My personal experience was that a nearby sat TV receiver was causing so much noise that I had no signal until it was turned off, but I only found that because I took the outernet Rx away from where I had it in the first place.
Oh and BTW I have seen iphone apps that point 180 degrees wrong, so EXACTLY the wrong way LOL… If you are in Aus ( by your avatar) you should be pointing roughly to the North